The experience was great for the most part, everyone was very helpful one receptionist entered my last name incorrectly which caused some issues back at lenscrafters (it wasn't a big deal and wouldn't affect my choice to go there or this rating since I know she's in training). There was also an issue with communication between my insurance, VSP, and the receptionists in which I was made to believe my allowance WASN'T shared between my frames/lenses and the contacts and that any allowance I wanted to use for the contacts ($75 or up to $150) wouldn't have an effect on my glasses allowance. This made it seem like I had more allowance total to use for both glasses and contacts which I didn't... With that being said, a receptionist who performed my exam did correct herself and told me the allowance is SHARED. So that automatically made me rethink getting the contacts in the first place because I didn't want to pay more than what the insurance covered. I did end up paying a $45 copay which I've never had to pay before but I believe it's because of a change in the insurance. I still believe the insurance probably screwed some information up somehow and that's what caused the issues above... even so I mentioned multiple times about not wanting to pay out of pocket expenses because I'm broke and can't afford anything the insurance doesn't cover and yet I was still pointed towards lenscrafters as an option. And since they're partnered up, I'll continue my review under lenscrafters 🙂 Ultimately both lenscrafters and the eye center should mention to their patients/customers whether their insurance 1. Specifically covers what expenses And 2. Whether or not the insurance is out of network. If it were me working at the eye center I would MAKE SURE the first thing I mention is whether the insurance is in or out of network for BOTH the eye center and lenscrafters to save people time and trouble. Had I known lenscrafters was out of network I wouldn't have bothered to go there in the first place and I would've made it in time to go to another place down the road; I would have glasses now. Instead I have to now wait another week or two because I work 3 jobs and study in school full-time and I took today off work just to get glasses. I just don't understand why both parties: lenscrafters and the eye center, knew I didn't want to pay anything out of pocket that I didn't have to and I wanted THE cheapest option and neither included the notion that lenscrafters is out of network. I also notice this has happened before on other reviews with allowing lenscrafters to get money out of people. I clearly wasn't interested in paying $134 for glasses based on my surprise when I had to pay a $45 copay for contacts.... I also DONT have access to my benefits online because I am not the primary insurance holder

I can truly say that Dr. Jigna Patel is the best doctor of optometry that I have ever been to! She is compassionate, understanding, and extremely competence Her commitment to truly listen and take time to get to konw her patients is far from the norm. Dr. Patel respects her patients and listens to their concerns. I am so blessed to have found her, and I will be sharing my experience my family, friends, and community.

I had a very pleasant experience at the Eye Center. All my questions were answered and I received information pertaining to my eye problems. The staff was very helpful and greeted me as I walked in. I would recommend The Eye Center to my friends.

My experience every single time has been profesonals and like one big family. One stop eye care, who wouldn't want that. Best eye professional and eye glass center who treat you like family. I highly recommend this location.

Great eye center, the staff was very outgoing.

EVERYONE was so nice from checking in to finishing with glasses. Very professional! Please check them out!

Best eye exam of all time. Hi tech, knowledgeable staff, and Dr. Walent is awesome!