Vance was the most professional, personable and nicest person I have ever encountered at a business serving the public. He was engaging with his conversation, made eye contact, smiled genuinely and loved how he said "no worries". It was so refreshing to meet this man as so many people these days treat you like a number. Thank you Vance! Dr. Ritter was very nice, professional and worked hard to get me in the right prescription. I Ferrell like I have finally found my Optometrist and office after relic dating from Chicago. Thank you.