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Raleigh
919-213-6483
Durham
919-213-6490
Cary
919-213-6253
Fayetteville
888-495-9186
Wilmington
910-218-8375
Burlington
336-221-3233

Located inside Lenscrafters
Serving North Carolina with Six Eye Care and Contact Lens Locations

Click Number To Call

 
Raleigh: 919-213-6483

Durham: 919-213-6490

Cary: 919-213-6253

Fayetteville: 888-495-9186

Wilmington: 910-218-8375

Burlington: 336-221-3233

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The Eye Center Now Offering Video TeleHealth Appointments!

Due to COVID-19 concerns, an in-office visit to The Eye Center today could be very challenging for you, and in many cases, not feasible. Our optometrists are committed to being there for you during this time, and we are proud to announce that we are now seeing patients for essential or emergent eye care via our Telehealth platform.

Telehealth complies with the Health Insurance Portability and Accountability Act and allows our office to tend to your eye care needs without the need for an in-office visit, and without potentially exposing anyone to COVID-19.

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Your Questions, Answered By Our Raleigh Eye Doctor

Q: What is a Telehealth consultation?
A private, secure, HIPAA-compliant and easy to use virtual visit—from the comfort of your own home – with your eye doctor.

Q: What is essential or emergent eye care?
Emergent or essential eye care deals with eye emergencies and other urgent eye issues such as:

  • Eye infection, blurred vision, loss of vision, itching eyes, red eye, pink eye, scratched eye, stye and irritation
  • Follow up visits for contact lens, dry eye, post-op and more
  • Remote monitoring of conditions

Q: How do I request a Telehealth consultation?
Choose any one of of the following:

Q: What are we unable to do via Telehealth?
We are unable to:

  • Conduct a routine eye exam
  • Perform a contact lens fitting

Q: What happens after I request a Telehealth consultation?
We will reach out to you directly to learn more about your condition and determine if a Telehealth consultation is the right step. If it is the right step, we will collect your insurance and payment information, and then set up the date and time of your Telehealth consultation.

Q: How does the Telehealth technology work?
A smartphone with a camera is required for your consultation with us. We will send you an email containing your appointment information and instructions on how to access your Telehealth consultation.

Directions To:

Durham
Southpoint Mall

Fayetteville
Cross Creek Mall

Burlington
New Alamance Crossings Shopping Center

Wilmington
Westfield Independence Mall

Raleigh
The Circle at North Hills

Cary
Cary Towne Center

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As Of Tuesday, May 26th, All Our Offices Will Be Open

Please Schedule An Appointment In Advance